Welcome to the Driver Portal! This guide will help you navigate all the features and make the most of your driving experience.
Get started with these essential steps
Use the link from your welcome email to set your password and access the portal.
Start your shift by clocking in. This tracks your hours for payroll.
Check your assigned trips for the day and review the details before starting.
Your home screen with all essential information at a glance.
View your current status (Available, On Trip, Off Duty)
See the time clock to track your work hours
Quick access to active trips and navigation
View upcoming trips for today and this week
Check your dashboard first thing each day
Keep your status updated for dispatch to assign trips
Tap on any trip card for detailed information
Access the Driver Portal like a native app
Open the Driver Portal in Safari browser (not Chrome or other browsers).
Tap the share icon (square with arrow pointing up) at the bottom of the screen.
Scroll down in the share menu and tap "Add to Home Screen".
Give it a name like "Driver Portal" and tap "Add" in the top right corner.
✨ Tip: The app will now appear on your home screen and open in full-screen mode without browser bars!
Contact your dispatcher or manager as soon as possible. They can help adjust your timecard if you forgot to clock in at the start of your shift.
Use the vehicle inspection feature to document any issues. Take photos and add detailed notes. This will automatically create a work order for the maintenance team.
Use the "Report Delay" feature on your active trip. This notifies both dispatch and the customer automatically with the expected delay time.
Go to the "Schedule" tab and tap on the dates you want to update. You can mark yourself as available, unavailable, or partially available for specific time windows.
Contact dispatch if you have questions or need assistance.